Shipping Policy

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Method

We currently deliver orders across Pakistan through TCS Courier to ensure safe and reliable delivery.

Delivery Time

Estimated delivery times are:

• Punjab: 1–3 business days

• Other Cities: 2–5 business days

Delivery times may vary due to weather conditions, public holidays, or courier service delays.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan on eligible orders.

Tracking Your Order

Once your order has been dispatched, you may receive tracking details via SMS, WhatsApp, or email, depending on the contact information provided with your order.

Incorrect Address

Please ensure that your shipping address and phone number are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team. We will be happy to assist you.

اردو میں اہم اطلاع

براہِ کرم نوٹ کریں: ہمارے تمام آرڈرز گوجرانوالہ سے TCS Courier کے ذریعے بھیجے جاتے ہیں۔ اگر آپ کو گوجرانوالہ سے TCS کا پارسل موصول ہو، تو براہِ کرم بلا جھجک اسے وصول کریں، کیونکہ یہ آپ کا Rivaaj Mahal کا اصل آرڈر ہوگا۔